Refund Policy

Our goal is a clean space you are happy with. This page explains how to report a concern after a visit, how re-cleans are scheduled, and how cancellations and payment adjustments work.

Inspection and reporting: please tell us about any cleaning concern within 48 hours of your visit, so our team can review the checklist for that appointment. Include a photo or a short description of the area, and we will schedule an on-site correction when an agreed checklist item was missed. Re-cleans: when a checklist item is confirmed as missed, we will return at no additional charge within a reasonable scheduling window to complete it. Re-cleans cover only items on the agreed checklist for that service.

Cancellations and rescheduling: please give at least 24 hours' notice to cancel or reschedule an appointment. Cancellations made with shorter notice may incur a fee. Payment adjustments: refunds or credits, where they apply, are issued to the original payment method after review. Satisfaction is evaluated against the agreed scope of work, and the final decision on any refund rests with lavishdose.com. Questions about this policy can be sent to info@lavishdose.com.